Friday, August 20, 2004

More dirty laundry

This is a response from an e-mail that was sent yesterday. Talk about some true customer service. Sure beats the hell out of Sam's/Wal-Mart. (P.S. - My teeth are stained from too much Coca-Cola, I'm not a smoker.)


Discussion Thread---------------------------------------------------------------
(Amy) - 08/20/2004 01:12 PM

Hi Sir.

I'm sorry the Crest SpinBrush was missing from the Crest Whitestrips Premium Bonus Pack you purchased. We appreciate your bringing this to our attention and I'm sharing your report with the rest of our team. Since the amount of help I can offer via e-mail is limited, I'm also sending a postal reply. Watch for it to arrive within 7-10 days.Stop by anytime.

Crest Team

Your Question - 08/19/2004 10:36 PM

I purchased and opened my Crest Whitestrips Premium Bonus Pack today and realized that there wasn't a Spin Brush included in the package as advertised. The lot number on the bottom of the package is ********. I would appreciate some sort of compensation as the package was not complete.


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